Determine Information Needs

The Service: Determine the information needs of organizations and groups and communicate these needs to stakeholders to establish a consensus of expectations regarding the future functions of the system.

A Key Feature of this Service: I use communication and “data gathering” tools that can be understood and responded-to by both those with and without technical expertise.

The Principal Benefit of this Service: Technical and non-technical stakeholders share a common language

Develop methods for gathering & tracking requirements

The Service: Develop methods for gathering (eliciting) and tracking project requirements. This typically also involves change management and a process of “prioritization” to keep within the project (or the project phase) scope.

A Key Feature of this Service: The process of gathering requirements proceeds organically, allowing for incremental understanding and clarification by stakeholders.

The Principal Benefit of this Service: Stakeholders strengthen and extend their commitment to the evolving system as they clarify their own expectations and gain knowledge about the needs of other stakeholders

Define & Measure Data Quality

The Service: Develop ways to measure data quality and provide surveillance tools to monitor data quality.

A Key Feature of this Service: Data quality is measured from quantifiable events and then summarized and trended to reveal patterns

The Principal Benefit of this Service: Stakeholders can view general trends (both improvements and degradations in data quality) as well as pinpoint specific records or data elements for corrective action.

Design & Map Data

The Service: Design logical data maps (entity relationships) and work with development teams to build physical data structures (database tables and relationships)

A Key Feature of this Service: Logical data maps use color and other graphic techniques to facilitate various dimensions and groupings of data

The Principal Benefit of this Service: The development of program and data objects is facilitated by designers and business-process stakeholders who have a shared view and language of the data.

Leveraging Legacy Apps & EDI (Electronic Data Interchange)

The Service: Design high-level strategies for sharing data between applications to increase the usability and accessibility of data (with EDI and other techniques)

A Key Feature of this Service: Legacy systems and existing data entry processes remain intact while providing continuous updates to newer, better designed databases in the enterprise

A Principal Benefit of this Service: EDI design strategies conserve company resources by limiting the changes needed to business processes and existing software applications. EDI design strategies can help improve access to, and the summarization of, older data that are stored in non-standard ways.

Reporting Tools for Project Tracking & Status

The Service: Provide reporting tools for project tracking and status

A Key Feature of this Service: Reporting is based on detailed data elements, summarized for quick review

A Principal Benefit of this Service: Stakeholders have easy-to-understand reports that accurately reflect the situation under consideration