The Service: Develop methods for gathering (eliciting) and tracking project requirements. This typically also involves change management and a process of “prioritization” to keep within the project (or the project phase) scope.
A Key Feature of this Service: The process of gathering requirements proceeds organically, allowing for incremental understanding and clarification by stakeholders.
The Principal Benefit of this Service: Stakeholders strengthen and extend their commitment to the evolving system as they clarify their own expectations and gain knowledge about the needs of other stakeholders